Add record activities

Log calls and in-person meetings as activities on records.

While email and calendar sync allows you to automatically see the who, what, and when of email and calendar interactions taking place in your workspace, you can also log activities manually to track other types of interactions with records.

With communication intelligence attributes, you can view which team member had the most recent or upcoming interactions of different types, or see the date of the last or next interactions.

Note: Calls and in-person activities are currently in beta. We would love to hear your feedback at [email protected].

Additionally, this feature is only available on Pro and Enterprise plans. Learn more about plans and pricing.

Add an activity

On any record page in Attio, you can log two types of activities under the Activity tab: Phone calls or In-person meetings. Click + Add activity and select the activity type.

Next, fill out the following information for the activity:

  • Title

  • Short summary: Add a brief description of the activity.

  • Host: Choose the person record or user who is the host of the activity. It defaults to you, but you can click your name to change it.

  • Participants: + Add participants to search and select the other user(s) or person record(s) involved.

  • Date and time: Indicate when the activity took place.

  • Outcome (phone calls only): Indicate what happened (options dependent on whether the call was inbound or outbound): Answered, Left voicemail, Busy, No answer, Wrong number, or Declined.

  • Linked records: Click the + by Linked records to add additional records of any object. The activity will appear on the Activity tab of each linked record.

Note: Attio automatically detects whether the interaction is inbound, outbound, or internal based on the activity participants:

  • Inbound: Host is an external person record

  • Outbound: Host is a workspace member, and and participants include at least one external person record

  • Internal: All participants are workspace members

Edit or delete an activity

To edit or delete an activity, locate and select it in the Activity tab on a record page. Click any field to update the details, or delete the activity by clicking the ⋮ icon in the top-right corner and selecting Delete activity.

Frequently asked questions.

  • Currently, all activities are visible to all workspace members. If you’d like to customize visibility for activities, let us know at [email protected].

Couldn’t find something? Contact us at [email protected]