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Enable call recording in Attio

Set up the Attio call recorder to record meetings for playback, transcripts, and insights.

Table of Contents

Attio’s call recorder seamlessly integrates with your video conferencing platform to capture meetings for easy sharing with your team. Learn how to enable call recording in Attio to utilize AI-generated insight summaries and transcripts and ensure key insights about your relationships are accessible and actionable.

Which Attio plans include call recording?

The Attio call recorder is available on Pro and Enterprise plans. Learn more about plans and pricing.

Compatible video conferencing platforms

The Attio call recorder can be used with the following video conferencing platforms:

  • Zoom

  • Google Meets

  • Microsoft Teams

The Attio call recorder works with these platforms out of the box, unless default settings have been changed on Zoom or Microsoft Teams. Learn how to troubleshoot Zoom settings and Micosoft Teams settings.

Each member of your workspace can manage their auto-record settings and choose whether to admit or deny the Attio call recorder at the start of each meeting.

Note: In order for the recorder to join the Zoom call and start recording, it needs to be granted access into the call by the meeting host or creator.

Languages supported for call transcription

Attio is able to transcribe calls in the following languages:

  • Afrikaans

  • Albanian

  • Amharic

  • Arabic

  • Armenian

  • Assamese

  • Asturian

  • Azerbaijani

  • Bashkir

  • Basque

  • Belarusian

  • Bengali

  • Bosnian

  • Breton

  • Bulgarian

  • Burmese

  • Catalan

  • Castilian

  • Chinese

  • Croatian

  • Czech

  • Danish

  • Dutch

  • English

  • Estonian

  • Faroese

  • Finnish

  • Flemish

  • French

  • Galician

  • Georgian

  • German

  • Greek

  • Gujarati

  • Haitian

  • Haitian Creole

  • Hausa

  • Hawaiian

  • Hebrew

  • Hindi

  • Hungarian

  • Icelandic

  • Indonesian

  • Italian

  • Japanese

  • Javanese

  • Kannada

  • Kazakh

  • Khmer

  • Korean

  • Lao

  • Latin

  • Latvian

  • Letzeburgesch

  • Lingala

  • Lithuanian

  • Luxembourgish

  • Macedonian

  • Malagasy

  • Malay

  • Malayalam

  • Maltese

  • Maori

  • Marathi

  • Moldavian

  • Moldovan

  • Mongolian

  • Myanmar

  • Nepali

  • Norwegian

  • Nynorsk

  • Occitan

  • Panjabi

  • Pashto

  • Persian

  • Polish

  • Portuguese

  • Punjabi

  • Pushto

  • Romanian

  • Russian

  • Sanskrit

  • Serbian

  • Shona

  • Sindhi

  • Sinhala

  • Sinhalese

  • Slovak

  • Slovenian

  • Somali

  • Spanish

  • Sundanese

  • Swahili

  • Swedish

  • Tagalog

  • Tajik

  • Tamil

  • Tatar

  • Telugu

  • Thai

  • Tibetan

  • Turkish

  • Turkmen

  • Ukrainian

  • Urdu

  • Uzbek

  • Valencian

  • Vietnamese

  • Welsh

  • Yiddish

  • Yoruba

Manage auto-record settings

The Auto-record meetings setting controls which meetings Attio will automatically record. Each workspace member can customize this setting for their own meetings.

Note that Attio can only record meetings that have synced through a workspace member’s calendar. To ensure your calls are recorded, make sure your calendar is synced. Recorded calls are visible to all Attio workspace members and can also be shared externally.

Note: Even if auto-recording is enabled, the Attio call recorder still needs to be admitted into each meeting. You can also deny its entry if you don’t want a specific meeting to be recorded. All call participants will be able to see that the call is being recorded.

To update the auto-record setting, follow these steps:

  • Click your workspace name in the top left, then Account settings.

  • Select Call intelligence in the left-hand sidebar under Account.

  • To start auto-recording all meetings with external participants, select External meetings.

  • To disable auto-recording, select None. You can still add the Attio call recorder to any meeting manually.

Once call recording has been enabled, learn how to start and stop recording calls, manage your video conferencing platform settings, and override auto-record settings in the Recording calls with Attio article.

Note: With auto-recording of External meetings enabled, Attio will record any meeting where at least one participant has an email domain that is different from the email domains of your Attio workspace members. Keep in mind, all recorded meetings will be visible to all workspace members.

Customize call recorder appearance

When invited to record a call, the Attio call recorder will join your meetings as a participant. Admins can customize how the call recorder appears in meetings for all workspace members by following these steps:

  • Click your workspace name in the upper-left, then Workspace settings.

  • Click Call recorder in the left-hand sidebar.

  • Under Recorder Name, customize the name that appears for the call recorder meeting participant.

  • Under Style, choose between four options:

    • Default: Attio logo and branding

    • Workspace: Your workspace name and logo (from General Workspace settings)

    • Minimal: "Attio" text with no logo or branding

    • None: No image or wording, except the Recorder Name.

Click any style option to see a preview of how it will appear.

Frequently asked questions

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