Priority Support
Attio offers Priority Support to Pro and Enterprise customers.
Table of Contents
Customers on Attio’s Pro and Enterprise plans receive Priority Support. Learn more about plans and pricing.
Support office hours
Attio's Customer Support team is available 24 hours a day, Monday through Friday, except on public holidays. Inquiries made over the weekend will receive a response on the next working day.
Response times and prioritization
Attio’s Customer Support team's initial response times are typically under 1 hour during office hours, though this can vary based on the type and urgency of the inquiry. Pro and Enterprise customers’ inquiries are prioritized to receive a response more quickly than other inquiries. Issues reported by Pro and Enterprise customers will also be prioritized for quicker resolution times.