Email outbox
View the status of emails that are queued to be sent.
Attio automatically spaces out email sends to protect your deliverability. Emails are queued on the Outbox page.
Email sending limits
For each synced mailbox, a maximum of 12 emails can be sent per hour, and a maximum of 200 per day. These limits include one-off emails, mass sending, and sequences.
Attio waits five minutes between each email sent from a specific mailbox when you are mass sending emails or sending through sequences, but not for one-off emails. Emails that are queued show on the Outbox page.
Email sending limits per batch and per month vary by plan:
Free plan: Mass send to up to 10 recipients at once, and send up to 200 emails per month per user
Plus plan: Mass send to up to 50 recipients at once, and send up to 1,000 emails per month per user
Pro and Enterprise plans: Mass send to up to 50 recipients at once, with no monthly sending limit
Monthly limits include all types of emails sent: one-off, mass sending, and sequences. Learn more about plans and pricing.
View the outbox
Navigate to the outbox by clicking Emails in the left-hand sidebar, then Outbox. Click an email in the outbox to preview it, see which sequence it’s part of if relevant, the sender and recipients, and when it's scheduled to be sent.
Reduce outbox queue
Since each synced mailbox has its own sending limits, you can reduce the number of queued emails by syncing multiple mailboxes to your Attio account (available on Pro and Enterprise plans), and switching between them for sending emails. For example, you can use one mailbox as a sender for sequences, and use another for sending one-off emails.
Note: Each workspace member can sync two mailboxes (email and calendar accounts) on the Pro plan, and can sync unlimited mailboxes on the Enterprise plan. Learn more about plans and pricing.