Track status of sequence recipients

View sequence recipients

To view the progress of recipients and emails:

• Go to Automations > Sequences in the left-hand sidebar.

• Select the sequence and navigate to the Recipients tab.

Click through recipients to view their progress. You can also see who enrolled them, what steps have been completed and when, which step they’re currently on, any replies received, automatic out of office replies detected, or exit criteria met.

For active recipients, you can:

• Pause their sequence

• Resume if paused

• Exit from sequence to stop all future emails

At the bottom under Insights, you’ll see how many recipients are Active, Enrolled, or Exited (due to meeting exit criteria, completing the sequence, unsubscribing, a hard bounce, or having been manually exited by a workspace member).

Out of office detection

If an email sent from a sequence receives an automatic out of office reply, the recipient will automatically be paused in all sequences until the day after they will return, indicated in their email.

Email outbox

Attio limits the frequency of emails sent from a single mailbox to protect your deliverability. During the delivery window set for a sequence, queued emails appear in the Outbox. Learn more about email sending limits and the outbox.