Workflows

Automate your customer journey, point your team to the highest priority work, and maintain good CRM hygiene.

What you will learn

  • Workflow builder
    Design and publish workflows in an easy-to-use drag-and-drop editor.

  • Workflow blocks
    Trigger, logic, action and AI blocks give you tools to automate routine tasks, point your team to the highest priority work, and maintain good CRM hygiene.

  • Template workflows
    Get inspired by through two example workflows - a simple workflow for onboarding new customers and more complex one alerting teams about customers at risk of churn.

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