Acceptable Use

By logging into your Attio account you agree to be bound by our Acceptable Use Terms.

1. Introduction

  1. These Acceptable Use Terms (“Terms”) apply between you, the User of this website (“Website”) and Attio’s mobile and web applications through which Attio’s CRM tools (“Attio Services”) are provided (“Apps”) and Attio Limited, a company incorporated in England and Wales with registered number 10719702 and with its registered address at 25 Easton Street, Office 25.3, WC1X 0DS, London, UK (“Attio” or “we”). Attio is the owner and operator of the Website and Apps.
  2. Please read these Terms carefully, as they affect your legal rights. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of the Website and/or Apps. If you do not agree to be bound by these Terms, you should not use the Website or Apps.
  3. In these Terms, “User” or “Users” means anyone that accesses the Website or Apps, and “you” shall be construed accordingly.
  4. The Website and Apps use cookies and similar technologies. By continuing to use the Website and/or Apps you are agreeing to our use of cookies in accordance with our Cookie Policy, available at
  5. These Terms must be read in conjunction with Attio Privacy Policy, available at

2. Intellectual Property and Acceptable Use

  1. All Attio Content, except for content you upload, included on the Website and Apps, is the property of Attio, our affiliates or other relevant third parties. In these Terms, “Attio Content” means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of the Website or Apps. By continuing to use the Website and/or Apps, you acknowledge that such Attio Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on the Website or Apps or these Terms shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Website or Apps without Attio’s prior written permission.
  2. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Attio Content without the express written permission of Attio
  3. As part of the Attio Services, Attio may make its API available to you in which case you agree to make calls to such API only to the extent necessary to access and use the Attio Services
  4. You shall at all times comply with the Attio support documentation and Attio API documentation available at and respectively.

3. Prohibited Use

You will not:

  1. reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Attio Services, the Website or Apps unless such restriction is not permitted by law;
  2. modify, translate, or create derivative works based on the Attio Services, Website or Apps;
  3. attempt to exceed or circumvent limitations on calls and use of the API;
  4. use the Attio Services, Website or Apps for timesharing or service bureau purposes or otherwise for the benefit of a third;
  5. remove any proprietary notices or labels from the Attio Services, Website or Apps;
  6. permit any third party to access or use the Attio Services, Website or Apps or use or access the same on behalf of any third party (which includes operating any form of facility on behalf of any third party or operating a software bureau or similar service);
  7. create internet “links” to the Attio Services, Website or Apps, or “frame” or “mirror” any Content on any other server or wireless or internet-based device;
  8. attempt to circumvent security, license control or other protection mechanisms, or tamper with, hack into or otherwise disrupt the Attio Services, Website or Apps or any associated website, computer system, server, router or any other internet-connected device;
  9. employ any hardware, software, device, or technique to pool connections or reduce the number of devices or users that directly access or use the Attio Services, Website or Apps (sometimes referred to as ‘virtualization’, ‘multiplexing’ or ‘pooling’) in order to circumvent any restrictions on scope of authorized use contained in these Terms;
  10. upload, store, post, email, transmit or otherwise make available any content that infringes any intellectual property rights or data protection, privacy or other rights of any other person, is defamatory or in breach of any contractual duty or any obligation of confidence, is obscene, threatening, inciteful of violence or hatred, blasphemous, discriminatory (on any ground), knowingly false or misleading, or that does not comply with all applicable laws and regulations or is otherwise objectionable or prohibited;
  11. upload any data or information that infringes the intellectual property rights of any third party;
  12. impersonate any person or entity or otherwise misrepresent your relationship with any person or entity;
  13. engage in any fraudulent activity or further any fraudulent purpose;
  14. provide false identity information;
  15. share passwords or API keys or otherwise allow any other person to access the Attio Services or API under your account or using your API key; and/or
  16. attempt to gain unauthorized access to the Attio Services, Website or Apps or their related systems or networks, and will not permit any third party to do any of the foregoing.

4. Availability of the Website & Apps and Disclaimers

  1. Any online facilities, tools, services or information that Attio makes available through the Website or Apps, and the Website and Apps themselves is provided “as is” and on an “as available” basis. We give no warranty that the Attio Services, Website or Apps will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality. Attio is under no obligation to update information on the Website or Apps.
  2. Whilst Attio uses reasonable endeavors to ensure that the Website and Apps are secure and free of errors, viruses, and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
  3. Attio accepts no liability for any disruption or non-availability of the Attio Services, Website or Apps.
  4. Attio reserves the right to alter, suspend or discontinue any part (or the whole of) the Attio Services, Website and/or App, including, but not limited to, any products and/or services available therein. These Terms shall continue to apply to any modified version of the Website or Apps unless it is expressly stated otherwise.

5. Limitation of Liability

  1. Nothing in these Terms will limit or exclude either party’s liability:
  2. for death or personal injury resulting from their negligence;
  3. for fraud or fraudulent misrepresentation; or
  4. in any way that is not permitted under applicable law.
  5. Attio will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
  6. To the maximum extent permitted by law, Attio accepts no liability for any of the following:
  7. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  8. loss or corruption of any data, database, or software; and/or
  9. any special, indirect, or consequential loss or damage.

6. General

  1. These Terms may be varied by us from time to time. Such revised terms will apply to the Website and Apps from the date of publication. Users should check the Terms regularly to ensure familiarity with the then current version.
  2. If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms will not be affected.
  3. These Terms shall be governed by and interpreted according to the law of England and Wales and all disputes arising under these Terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

7. Contact Details

Address: Attio Limited, 25 Easton Street, Office 25.3, WC1X 0DS, London, UK.

Except where otherwise required by applicable law or regulations, all communication and documentation sent to you by Attio will be in English. You may communicate with us in English.

For more information about this Website and our Apps, please contact us by email: [email protected].