What is Attio?

CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved, and in massive need of an overhaul.

This is software that millions of people use for hours and hours a day – and a $50 billion category – yet you probably can't think of a single awesome piece of software in this space.

Attio is changing that. We’re building a radically new type of CRM that is incredibly flexible and as powerful as the most advanced CRM data models, but also as intuitive, delightful, and collaborative as today’s best software.

Attio is the CRM of the future: a living, breathing platform that connects with a customer’s GTM stack and evolves with them as they grow – from zero to IPO and beyond.

What is it like to work at Attio?

Attio employees are currently based in the US and Europe. We are all trusted to produce high-quality work in the environment that works best for us.

Attio is for people who own their role, learn quickly, are endlessly curious, and find happiness in delivering consistently brilliant outcomes that push the company forward.

We love to work with people who are passionate about working this way and will do whatever it takes to get things done.

Kindness is evident in how we work and there is a high level of respect across the team thanks to working hard. This allows us all to challenge ideas, be independent, and attract world-class talent to join us.

We have an office in London.

Why is this role important?

As GTM Operations at Attio you will build, maintain, and report on scalable tooling across our GTM stack.

We are particularly interested in hearing from people with:

  • 5+ years of marketing, sales, or revenue operations experience in B2B SaaS

  • Deep expertise with marketing automation platforms and CRM systems

  • Strong track record of building scalable marketing/sales/revenue operations processes

  • Experience managing complex martech stacks and system integrations

  • Background in data analytics, visualization, and analytics

Whose team will you join?

Our Marketing team is responsible brand and product-led communications; attracting customers, and generating leads for conversion through PLG or our Sales, Success, and Support motion.

The team is growing under the guidance of Alex Vale. Day-to-day work focuses on growing awareness of Attio by amplifying our customer’s voices and unique product differences, with the ultimate goal of getting Attio into the hands of more teams.

What are the role requirements?

In this role, you will be expected to:

  • Own the martech stack and integration across company-wide tooling

  • Own customer lifecycle infrastructure and campaign execution

  • Build and maintain scalable systems for campaign execution, lead routing, and reporting

  • Ensure data quality and consistency across GTM systems and tooling

  • Partner with Sales to maintain lead management and routing processes

  • Support reporting needs across GTM teams

We believe the right person will have the following skills and experience:

  • Expert-level knowledge of marketing automation platforms (Marketo, HubSpot, etc.)

  • Advanced CRM experience

  • SQL and data visualization

  • CDP platforms and data warehouses

  • Marketing attribution, ROI modeling, and reporting

  • Proficient in HTML/MJML, CSS, and Liquid

  • Basic JavaScript and API integration experience

  • Marketing analytics and performance tracking

  • Lead scoring and routing logic

What does the hiring process look like?

We respond to candidates within 48 hours of each interview.

Applicants can expect the following:

  1. Phone screen

    • Introductory call ~ 15 minutes

    • Role-fit phone call ~ 30 minutes

  2. Interviews

    • Attribution and analytics ~ 45 minutes

    • Email and lifecycle ~ 45 minutes

    • Lead management ~ 45 minutes

  3. Offer stage

    • Founder call ~ 30 minutes

    • Offer call

A lot of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo, or have other suggestions for us.

What will an offer consist of?

  • A competitive salary of between £70,000 to £80,000

  • Equity in an early-stage tech company on an incredible trajectory

  • Remote working and flexibility

  • Apple hardware and a budget for desk amenities

  • 25 days plus local holidays

  • Regular team events in London

  • Team off-site in fun places! (We've been to Barcelona, Lisbon, and Malta so far)

  • Enhanced parental leave