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Account & Billing

Introduction to billing

Billing basics

Each workspace is billed separately

  • You're billed according to the number of seats in your workspace
  • If you belong to multiple workspaces, your seat will be counted and charged separately in each one

Billing intervals are either monthly or annual, and set per workspace

  • You'll always be billed at the start of your billing interval
  • Any charges for new seats added during your current billing interval will be prorated
  • Any reduction in seats will be reflected on your next bill

Managing seats

Your workspace is billed per seat

  • If you've purchased 10 seats, you can have up to 10 active members in your workspace at once
  • You can suspend and swap the members that occupy each seat at any time
  • You can increase or decrease the amount of seats on your subscription from the Billing tab in Account Settings
  • To invite a new member, you'll need to first make sure you have at least one spare seat

Managing your plan

Workspace admins can view and manage their plan details

  • Click on your workspace name and select Workspace settings from the dropdown
  • Choose Plans
  • Your workspace will be on either the Team, Business, or Enterprise plan and billed monthly or annually
  • You can upgrade or downgrade your plan at any time. Upgrades will be billed pro-rata immediately, while a downgrade will be reflected on your next bill
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